Well it was a bad day.
It started when I tried to ‘activate’ my new debit card. An hour later and several bizarre conversations with a “help” centre run by or for HSBC and I was losing the will to live. A pattern is emerging here with HSBC. Why don’t banks have global uniform practices? I can navigate my way around their HK site but I am blowed if I can make sense of the UK version. The “help” centre antagonist blamed me for using Safari as my browser when I ought to try Chrome. I have both but I stubbornly insisted that it was not for me to guess which browser would work but for them to enable me to use Safari. The site on Safari kept telling me my user name was invalid, which is a load of BS as it had worked (on Safari) yesterday. I was thoroughly annoyed to discover that it did work on Chrome so I assume now I have to rotate browsers to keep HSBC happy.
Then the second battle started with the company employed by the landlord of our next let. I spent 45 minutes answering moronic questions online yesterday. They wanted Mrs. Ha to do the same and I suggested they go forth and multiply. Then the oik phoned this morning to ask me for info that was all on the form I ploughed through yesterday. He eventually grudgingly accepted that he did have all the info. Then he demanded proof of my financial status. I pointed out that I was paying 3 months up front but still he wanted a bank statement no more than 7 days old, a screen shot of my online bank account or a call from the bank that he could validate. The last was a concession when I told him to contact the name at HSBC I had given him yesterday. He started by saying he could not do that because of ‘data protection’. More BS. Well I was steaming by the time I got to HSBC only to discover my ‘Personal Banker’ was out. They gave me a temporary statement and I toddled off to the estate agent to hand it over so they could pacify their credit reference idiots.
They assured me that this was all a ghastly mistake, they would speak to the people involved and all would be well. It wasn’t. A couple of hours later a different oik called me to start the process again. I have to confess it was a short, one-sided and possibly rather rude conversation and I may conceivably have used the word ‘off’ at some juncture. It is still going on. Mrs. Ha promptly received another harassing e mail a few minutes later. I forwarded the lot to Jemima Puddleduck at the agency and told her to sort the mess out.
Tomorrow is another day and I have to deliver forms to the solicitors. Then we go to meet a lady who may look after Lulu when we return to HK next month. Finally I am going to meet my new GP. I only hope he doesn’t ask me for a bank statement.
There was no photography today and I have no idea if time or blood pressure will permit it tomorrow. I made my maiden visit to the Winchester Photographic Society yesterday evening. Very enjoyable and friendly but the venue is too hot and the seating for the talk by Brian Griffin was too cramped for me. Nevertheless I will give it a go again next week, if I am spared.
Life is sometimes cruel and I have no idea how I shall react if the amoeba-brain from the credit agency rings me again tomorrow. I suspect I shall suggest he return to the primeval soup.